Our Team

Our Management Team

Our team are highly qualified professionals responsible for strategic development and leadership, operational plan execution, and the high level management of our people and performance.

Tenancy Management Team

Our tenancy officers are the main point of contact with our tenants. Tenancy officers are available to provide information about leases and tenancies and manage properties in accordance with the Residential Tenancy Act. They assist with the initial viewing and sign up process, are a contact for information, conduct property inspections, and monitor rental payments.

Grants and Growth Team

Our Grants and Growth team are primarily responsible for managing programs that support particular target groups through government initiatives. For example transitional accommodation, rapid rehousing programs and the Private Rental Incentive program. The team also oversees the sale of properties.

Maintenance Team

Our maintenance team ensures repairs and maintenance are carried out in accordance with our leases and the Residential Tenancy Act. If repairs are urgent, they will arrange a quick response to maintain safety. The team will often assess damage to check the best way to carry out repairs or to help tenants manage repairs they are responsible for. Our maintenance team also manages our schedule of property upgrades, because we are committed to improving the quality of the homes we rent. We have a number of contractors who carry out work for us, and our maintenance team is responsible for ensuring they do a good job.

Community Wellbeing Team

The community wellbeing team undertakes our wide range of community engagement and development initiatives and individual wellbeing activities. Our reception team are the first point of contact for tenants and the community. Our community development worker supports our asset based community development activities and partnerships. They facilitate our Community Development and Engagement Reference and Tenancy Engagement Groups. The team includes our Client Support Coordinator who works with tenants who are at risk of not being able to maintain their tenancy and our Build Up Tassie construction work readiness program.